FAQ


Honey

About Our Products

WHAT IS THE DIFFERENCE BETWEEN NATURAL WILD HONEY AND FLORAL HONEY?
Although both types of honey are collected from their natural environment, Natural Wild Honey is created when honeybees collect a mixture of floral nectars and tree sap. Floral Honey, however, is created purely from floral nectars.

WHAT IS NATURAL WILD HONEY?
Natural Wild Honey is honey harvested from natural honeycombs and packaged in its original form.

WHY IS NATURAL WILD HONEY SO PRECIOUS?
Each kilogramme of honey is the work of 1,278 honeybees flying up to 320,000 km to collect nectar from about 350 million flowers – that is the equivalent of travelling eight times around the planet!

WHAT ARE THE NUTRITIONAL BENEFITS OF NATURAL WILD HONEY?
Natural Wild Honey contains various vitamins, minerals, enzymes, carbohydrates, acids and proteins beneficial to the human body.

WHY DOES NATURAL WILD HONEY CONTAIN ENZYMES?
The enzymes in Natural Wild Honey come from the honeybees when they break the complex sugars in the nectar into simple sugars. These enzymes include amylase, catalytic, phosphatase and glucose oxidise. They aid in improving metabolic processes in our bodies.

WHAT IS THE DIFFERENCE BETWEEN NATURAL WILD HONEY AND FARMED HONEY? WHY DO THEY TASTE DIFFERENT?

Difference Natural Wild Honey Farmy Honey
Processing 100% unprocessed Honey goes through multiple processes
Packaging Packed in glass Packed in plastic
Water-soluble 100% soluble in water Not 100% soluble in water
Nutrient Density High density Low density
Stock Limited stock Mass-produced
Shell-Life No expiry date Has expiry date

WHAT IS FLORAL HONEY?
Floral Honey is honey created purely from nectar. Coming in two main forms – monofloral (from one flower only) and polyfloral (from many flowers) – our floral honey collection contains popular options for gifts. Like Natural Wild Honey, these products have been collected from their natural habitat and are 100% unprocessed.

CAN NATURAL WILD HONEY HELP IN WEIGHT LOSS?
Adding Natural Wild Honey into your daily meals can prevent the accumulation of fat in your body. It can remove free radicals (waste) from your body and aid in restoring metabolic rates, improving bowel mobility, and balancing blood sugar.

Preparation

HOW CAN I PREPARE WARM HONEY DRINKS?
We recommend you take about 40 g (approx. two tbsp) of Natural Wild Honey per day: 20 g in the morning and 20 g at night. Mix one tbsp of honey with warm water. Please ensure that your water does not exceed 70⁰C. The high heat may kill the nutrients found in the honey. 

CAN WE ADD HONEY TO COLD DRINKS?
Yes, you can. We have even provided some delicious sample recipes for you to try. 

WHY CAN’T WE USE METAL UTENSILS ON NATURAL WILD HONEY?
Metal causes the honey to oxidise upon contact, thus affecting its nutritional value and taste. 

Consumption

WHEN SHOULD WE CONSUME HONEY?
While it is recommended that honey should be consumed in the morning before breakfast, you can consume honey before and after exercise or after meals.

CAN WE CONSUME NATURAL WILD HONEY ON AN EMPTY STOMACH?
Yes, you can.

ARE THERE PRECAUTIONS WE SHOULD TAKE WHEN CONSUMING HONEY?
Yes. Do not take honey cold when you are suffering from a cough.

HOW ELSE CAN WE CONSUME HONEY?
You can mix honey with warm water (below 70⁰C). You can also consume honey directly, with fruit, or as a substitute for sugar in other food or drinks.

WHY DOES NATURAL WILD HONEY TASTE SWEET / SOUR / BITTER / ACERBIC?
Natural Wild Honey contains nectar from various origins. As our honey is unprocessed and completely natural with no additives added, you will enjoy a unique blend of flavours.

WHY DOES NATURAL WILD HONEY COME IN DIFFERENT COLOURS?
Honeybees collect nectar from different areas and plants, resulting in differing hues. Interestingly, the darker hues of Natural Wild Honey contain more minerals and have a stronger, more bitter taste.

Food Storage

HOW SHOULD I STORE MY HONEY?
Honey should be kept sealed in a glass container and in a dry environment. Please do not store honey in the fridge.

WHY DOES NATURAL WILD HONEY NOT HAVE AN EXPIRY DATE?
Honey will not go bad if it is kept in a sealed and dry environment.

WHY DOES HONEY CRYSTALLISE?
Most unheated, unfiltered honey crystallises. This is due to a natural phenomenon where the glucose separates from the concentrated honey. The glucose then loses water and crystallises, forming a lattice that traps other components of the honey in a semi-solid state.

IS CRYSTALLISED HONEY EDIBLE?
Yes, crystallised honey will remain edible. We recommend heating the crystallised honey until it returns to a liquid form for easier consumption.

WHAT IS THE WHITE, FOAMY LAYER ABOVE THE HONEY?
This is a common occurrence as Natural Wild Honey does not go through a heating process. The white layer is formed when air bubbles from the enzymes float to the top. Along the way, these bubbles trap pollen and create foam. This layer is also known as a pollen ring.

WHY IS NATURAL WILD HONEY PACKED IN GLASS AND NOT PLASTIC?
Glass is ideal to contain the good enzymes found in Natural Wild Honey. Conversely, plastic leaches into the food over time, and can affect the anti-bacterial and anti-viral properties of the honey.

Bird's Nest

About Our Products

WHAT IS BIRD’S NEST?
Bird’s nest is the nest of the swiftlets or swallows who build their nests on the corners of mountains and in caves.

WHERE DO YOU GET YOUR BIRD’S NEST?
We harvest our bird’s nest from Indonesia, an ideal location for collecting Bird’s Nest of the highest quality.

WHAT IS THE DIFFERENCE BETWEEN IMPERIAL BIRD’S NEST AND BIRD’S NEST PRODUCTS?

Difference Imperial Bird's Nest Bird's Nest Products
Processing Purely Handpicked Chemically Bleached
Productivity

Average of:

  • 6-8 kg produced/day
  • 200 kg produced/month

Average of:

  • 500 kg produced/day
  • 15,000 kg produced/month
Percentage of Impurities removed during processing
  • 20-22%: Dirt
  • 15-20%: Moisture
  • 10% Packaging & Transportation
  • 3%: Dirt
  • 5%: Moisture

WHAT IS THE DIFFERENCE BETWEEN HANDPICKED AND CHEMICALLY PROCESSED BIRD’S NEST?

Difference Handpicked Bird's Nest Chemically Processed Bird's Nest
Process Cleaning and removing impurities by hand Chemically Bleaching
Water Content

Low water content, lighter

High water content, heavier

Texture Dense and delicate after steaming for 30 minutes Lumps still remain after steaming for 30 minutes
Duration One skilled worker takes an average of 40 days to clean 1kg of Bird’s Nest, at 95% purity Chemical bleaching allows a worker to clean 25 kg of Bird’s Nest on a daily basis
Reduction Final product is 78–80% of the original size of the Bird’s Nest harvested Final product is 99–98% of the original size of the Bird’s Nest harvested
Processing No chemical treatment Coagulants and other chemicals used
Shelf-Life No expiry date Has an expiry date
External Moisture No water is added during transportation Water is added to increase moisture during transportation
Colour Glossy, colour is uneven Pure white colour

HOW IS GRADING DONE?
Each nest is graded using the following rubric to maintain quality, texture and taste.

Type  Sea
(Pure, Superb, Delicate Scent)

Cliff
(Yellowish, Mouthful, Bland)  
Cave
(Greyish, Chewy, Unpleasant Scent)  
Shape Super & Corner
(High in Nutrition, Heavenly Taste)
Strip & Biscuit
(Low in Nutrition, Nice Taste)  
Thread & Broken
(Very Low in Nutrition Bland Taste)  
Purity

A

   90%   

B

80%

 C

70%

 D

60%

E

50%

 F

40%

 G

30%

 H

20%

Perfect

Clean

Fail  

Weight  13 g 12 g 11 g  10 g  9 g 8g  7 g 6 g   3-5 g
 Emperor

King

Classic

 Light

Preparation

HOW MUCH BIRD’S NEST CAN I OBTAIN FROM ONE PIECE?
On average, one prepared piece of Bird’s Nest is sufficient for 4 servings.

HOW DO I PREPARE BIRD’S NEST?
To prepare good Bird’s Nest, soak a piece in water for about six hours. The Bird’s Nest should not break as it expands (Bird’s Nest that breaks is either treated, of lower quality, or not authentic). Then steam the Bird’s Nest for 30 minutes in the water you used to soak it in. You may add pandan leaves in the steamer to add aroma. You can also add honey to serve to boost the flavour.

Consumption

HOW CAN WE CONSUME BIRD’S NEST?
After steaming bird’s nest, you can consume it hot, or chilled or warm with desserts, fruits, soups, or porridge.

DO BIRD’S NEST BISCUITS GIVE ME THE SAME BENEFITS?
Authentic bird’s nest must be curved. As bird’s nest biscuits are flat, you may be consuming bird’s nest that is either non-authentic or of lower quality.

Food Storage

HOW CAN I TELL IF THE BIRD’S NEST IS AUTHENTIC?
Bird’s nest must be curved and have a texture to it when it is cooked.

HOW CAN I JUDGE THE QUALITY OF BIRD’S NEST?
Quality bird’s nest has a delicate scent, an uneven colour, and low water content. When soaked, the bird’s nest should reach 6–8 times of its original size. Texture should remain even after steaming.